Account & Registration
How do I create a buybet account?
To create a buybet account, visit the registration page and fill in your full name, date of birth, email address, and mobile number. You will need to verify your identity using a government-issued ID such as a PhilSys ID, UMID, passport, or driver's license. Registration is free and takes only a few minutes. You must be at least 21 years old to register.
What is the minimum age requirement to play on buybet?
The minimum age to register and play on buybet is 21 years old. This is in line with PAGCOR regulations governing online gambling in the Philippines. Any account found to belong to a person under 21 will be immediately suspended. buybet performs strict identity verification at registration to enforce this rule.
What documents do I need to verify my buybet account?
buybet accepts the following government-issued IDs for KYC verification: PhilSys National ID, UMID, Philippine passport, driver's license, SSS ID, and PRC ID. You may also be asked to submit a recent selfie holding your ID for liveness verification. All documents must be clear, unedited, and show your full name and date of birth.
How long does buybet KYC verification take?
KYC verification at buybet is typically completed within one to two business days after you submit your documents. During peak periods it may take up to three business days. You will receive an email notification once your account is verified. You can still browse the platform while verification is pending, but withdrawals require a completed KYC.
I forgot my buybet password. How do I reset it?
To reset your buybet password, go to the login page and click "Forgot Password". Enter the email address registered to your account and you will receive a password reset link. The link is valid for 30 minutes. If you do not receive the email, check your spam folder or contact support at [email protected] for assistance.
Can I have more than one buybet account?
No. Each player is allowed only one buybet account. Creating multiple accounts — whether using the same or different personal details — is a violation of buybet's Terms and Conditions and may result in permanent account suspension and forfeiture of any outstanding balances. If you have trouble accessing your existing account, contact support instead of creating a new one.
Deposits & Withdrawals
What payment methods does buybet support for deposits?
buybet supports the following deposit methods for Filipino players: GCash, Maya (formerly PayMaya), GrabPay, BPI online banking, BDO online banking, Metrobank online banking, InstaPay bank transfers, and 7-Eleven CLiQQ. All transactions are processed in Philippine Peso (PHP). Availability of specific methods may vary depending on your location and account status.
What is the minimum deposit amount on buybet?
The minimum deposit on buybet is ₱100 for e-wallet methods such as GCash and Maya. For bank transfer methods including BPI, BDO, and Metrobank via InstaPay, the minimum is ₱200. There is no maximum deposit limit for standard accounts, though higher amounts may trigger additional verification checks in line with anti-money laundering requirements.
How fast is a GCash deposit on buybet?
GCash deposits on buybet are processed instantly in most cases. Once you confirm the transaction on your GCash app, the funds appear in your buybet wallet within seconds. Occasionally, network delays on the GCash side may cause a brief lag of up to five minutes. If your balance does not update after ten minutes, contact buybet support with your GCash reference number.
How do I withdraw my winnings from buybet?
To withdraw from buybet, go to your account dashboard and select the Withdraw option. Choose your preferred withdrawal method — GCash, Maya, or your linked bank account — enter the amount, and confirm. Your account must be KYC-verified before the first withdrawal is processed. Withdrawals are subject to the minimum withdrawal amount of ₱200.
How long do buybet withdrawals take to process?
GCash and Maya withdrawals from buybet are typically processed within one to three business hours. Bank transfer withdrawals via BPI, BDO, or Metrobank take one to two business days depending on your bank's processing schedule. Withdrawals requested after 9:00 PM PST may be processed the following business day. buybet does not charge a withdrawal fee, though your bank may apply their own charges.
Does buybet charge any deposit or withdrawal fees?
buybet does not charge platform fees on standard deposits or withdrawals. However, your payment provider — GCash, Maya, BPI, BDO, or Metrobank — may apply their own transaction charges depending on the transaction type and amount. buybet recommends checking your e-wallet or bank's fee schedule before initiating large transactions.
Games & Gameplay
What casino games are available on buybet?
buybet offers a wide range of casino games including live dealer tables powered by Ezugi Live (baccarat, roulette, blackjack, and game shows), online slots from popular providers, Deuces Wild video poker, bingo, and sabong. Sports betting is also available, covering PBA, NBA, UFC, boxing, and international football leagues. New games are added regularly to the buybet lobby.
Can I play buybet games on my mobile phone?
Yes. buybet is fully optimized for mobile play through your smartphone or tablet browser — no app download is required. The platform works on both Android and iOS devices using Chrome, Safari, or any modern mobile browser. The mobile experience includes all games, account management features, deposits, and withdrawals available on the desktop version.
What is the RTP on buybet slot games?
Return to Player (RTP) rates on buybet slot games vary by title and provider. Most slots on the platform have RTPs ranging from 94% to 97%, which is in line with industry standards. Individual game RTPs are disclosed in each game's information panel or paytable. buybet only offers games from certified providers whose RNG (Random Number Generator) outcomes are independently audited.
How does Ezugi Live work on buybet?
Ezugi Live on buybet streams real-time casino games hosted by professional dealers from a physical studio. You can play live baccarat, roulette, blackjack, and other table games with real cards and wheels, interacting with the dealer via chat. Ezugi Live games require a stable internet connection and are available around the clock. Minimum bet amounts vary per table.
Is online sabong available on buybet?
Yes. buybet includes online sabong (cockfighting) among its game offerings, catering to Filipino players who follow this traditional sport. Sabong on buybet features live streams from licensed arenas with real-time betting markets. All sabong activity on the platform is subject to the same 21+ age requirement and PAGCOR compliance standards as all other games.
Bonuses & Promotions
What welcome bonus does buybet offer to new players?
buybet offers a welcome bonus for newly registered and verified players on their first deposit. The bonus amount and match percentage are displayed on the promotions page at the time of your first deposit. To qualify, you must have a fully verified account and meet the minimum deposit requirement. All welcome bonuses are subject to wagering requirements before withdrawal is permitted.
What are wagering requirements and how do they work at buybet?
A wagering requirement (also called rollover) is the number of times you must bet the bonus amount before you can withdraw it as real money. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. buybet displays the exact wagering requirement for every bonus offer clearly before you claim it.
Do buybet bonuses expire?
Yes. All buybet bonuses have an expiry period, which is stated in the terms of each individual offer. Most bonuses expire within 7 to 30 days of being credited to your account, depending on the promotion. If you do not complete the wagering requirements before the bonus expires, the bonus and any winnings generated from it will be removed from your account balance.
Can I withdraw a bonus without completing the wagering requirement?
No. Bonus funds at buybet cannot be withdrawn until the full wagering requirement has been met. However, if you prefer not to accept a bonus, you can opt out before claiming it and deposit without a bonus attached. Your real-money balance is always separate from bonus funds and is withdrawable at any time subject to standard verification requirements.
Does buybet have a loyalty or VIP program for regular players?
buybet rewards loyal players through an ongoing promotions program that includes reload bonuses, cashback offers, and special event promotions tied to major sporting events like PBA playoffs, NBA Finals, and international boxing cards. Details of any active loyalty or VIP tier structure are published on the buybet promotions page and updated regularly throughout the year.
Safety & Responsible Gaming
Is buybet licensed and legal to use in the Philippines?
buybet operates within the PAGCOR-regulated online gaming framework in the Philippines. PAGCOR (Philippine Amusement and Gaming Corporation) is the government body that oversees and licenses online gambling operations serving Filipino players. buybet's platform, games, and player protection policies are designed to comply with PAGCOR's requirements. Players are encouraged to gamble responsibly and within their means.
How do I set a deposit limit on my buybet account?
To set a deposit limit on buybet, log in to your account and navigate to the Responsible Gaming section in your account settings. You can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Any request to increase an existing limit is subject to a 7-day cooling-off period to protect your interests.
What is self-exclusion and how do I request it on buybet?
Self-exclusion is a responsible gaming tool that allows you to temporarily or permanently close your buybet account to prevent yourself from gambling. To request self-exclusion, email [email protected] with the subject "Self-Exclusion Request" and your preferred duration (6 months, 1 year, 5 years, or permanent). Your account will be suspended within one business day, and your remaining balance will be returned to your verified payment method.
How do I contact buybet customer support?
You can reach buybet customer support by emailing [email protected]. Our support team is available in English during Philippine Standard Time hours, from 8:00 AM to 12:00 midnight daily. For account-related concerns such as KYC, withdrawals, or responsible gaming requests, please include your registered email address and account details in your message to help us resolve your concern faster.
Six Things That Make buybet Different
Beyond answering your questions, here is a quick look at what sets buybet apart as a platform built specifically for Filipino players.
Fund your buybet wallet in seconds using GCash — the most widely used e-wallet in the Philippines. No waiting, no complicated bank codes. Just open your GCash app, confirm, and your balance is ready to play.
buybet runs flawlessly on any Android or iOS device. No app download needed — just open your browser and play. Every feature, from live casino to sports betting, is available on mobile with a clean, fast interface.
Experience real casino action from anywhere in the Philippines with Ezugi Live. Professional dealers, real cards, real roulette wheels — streamed directly to your screen 24 hours a day, seven days a week.
buybet operates under the PAGCOR regulatory framework, giving Filipino players peace of mind that the platform meets government standards for fair play, player fund protection, and responsible gaming compliance.
Bet on your favorite teams and athletes with buybet's sports betting section. Markets cover PBA, NBA, UFC, international boxing, football, and more — with competitive odds and live in-play betting available on major events.
buybet's customer support team operates in English during Philippine Standard Time, from 8:00 AM to 12:00 midnight daily. Whether you have a question about your account, a payment issue, or need responsible gaming assistance, help is always close by.
Still Have Questions?
Our support team is here to help Filipino players get the most out of buybet. Reach out any time between 8:00 AM and 12:00 midnight PST and we will get back to you promptly. You can also explore our other help pages for more detailed guidance.
Email us directly: [email protected] | Available 8:00 AM – 12:00 MN PST | English support